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Customer Service Promise


1.  Before Sale:
Dimension measurement for customer by our professional designer and free of charge, taking record of customer decoration style, customer taste and cooking habit; expert consultation for our honored customer, designing cared for your special personality
2.Sale in process
Delivery and installment of kitchen cabinet is our responsibility and skillful work team to guarantee in time delivery and perfect installment

3. After Sale
Regular customer visiting and cabinet maintenance

4.Installment
Please offer your honored comment on our working staff performance and we will respect your opinion and ensure to improve our service in future and meantime auditor will arrive at site to check cabinet installing quality for you; when working at your home, our working staff should be in uniform and smoking is prohibited
5. Customer Data
Our honored customer data will be keyed into our service center system to build customer files and Dept. Installing and customer service will follow up and provide more service for you
6.Maintenance
Free maintenance for one year is guaranteed and life service to your home anytime you need for, in-time maintenance and parts changing will be offered by our company due to quality problems that is occened and not the reason of wrong operation by customer
7.Complain
Claim on quality by customer will be handled within three days on site and reasonable working schedule will be made according to our inspection result

 

 
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Email: sales@race-cabinetry.com sz_cabinet@126.com TEL: 13825222220